Refund & Replacement Policy

At AERONICS, customer satisfaction is important to us.

No Refund Policy

We do not offer refunds for products once they have been purchased.

Replacement Policy

We only provide a replacement if the product is received in a damaged condition.

To be eligible for a replacement:

• You must notify us within 24 hours of receiving your order.

• You must provide clear photos and/or an unboxing video showing the damaged product and its packaging.

• The product must be unused and in its original packaging.

• Requests made after 24 hours of delivery may not be accepted.

Once your request has been verified by our support team, an eligible replacement will be arranged.

Non-Eligible Cases

Replacement requests will not be accepted for:

• Change of mind

• Used or opened products

• Allergic reactions or individual skin sensitivity

• Incorrect usage of the product

• Damage caused after delivery

• Requests made after 24 hours of delivery

For replacement requests, please contact:

Email: care.aeronics@gmail.com